Balsam Mountain Inn | Hotel in Sylva

| 9.0 (67 Reviews) | 1 Bathroom Wedding Venue

Hotel in Sylva

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a library, and tour/ticket assistance.
Housekeeping is available on request.
Balsam Mountain Inn offers 50 accommodations with ceiling fans. Each accommodation is individually furnished and decorated. This Sylva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 9:00 pm late check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11:00 am

Payment Policy Pet deposit: usd 250 per stay pet fee: usd 50 per accommodation, per stay service animals are exempt from fees housekeeping fee: usd 12 per day; may vary based on unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy 1 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 50 per accommodation, per stay, plus a deposit of usd 250 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Deborah Mar 2, 2026 10:20:51 AM

Summary: The staff was very friendly and helpful.

Tim Feb 28, 2026 09:20:33 PM

Summary: Classic old hotel

Tim Feb 16, 2026 09:50:58 PM

Summary: Classic old Hotel updated well. A gem in an area which predominates 2nd rate lodging. I will be back

Tamara Feb 16, 2026 01:18:00 AM

Summary: The room was clean and comfortable and the front desk clerks and all other staff were very friendly.

Carroll Feb 12, 2026 09:18:49 PM

Summary: I'm all for historic, old vintage style hotels. However, this place seemed a bit run down. I didn't like the fact that when I arrived to check-in. I was notified that there was a possibility that the heaters did not work which is a major red flag especially during the winter season. When I walked into my room, it was very small, the wood squeaked every time I stepped on the floor, the walls were thin so I can hear all conversations going on right next to me. Not to mention that the bathroom was filthy. The toilet bowl and since was not clean. Plus, there was not a TV in my room, so entertainment and privacy was limited. It felt more like a dormitory more than an actual hotel stay. I feel bad because the staff and front desk assistant was extremely kind but overall, I was not impressed with the place.

Brian Jan 19, 2026 01:33:28 AM

Summary: Ok selection. Need id of ingred for folks w/allergies

David Jan 17, 2026 02:03:27 AM

Summary: What an amazing place! I may come back in the summer too. The staff was helpful and genuine.

Juan Jan 3, 2026 12:29:32 AM

Summary: Information and descriptions aren't accurate

Paula Jan 1, 2026 07:24:02 AM

Summary: The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.

kristy Dec 29, 2025 03:03:13 AM

Summary: What a fantastic find! The Inn is gorgeous and the staff is friendly. We slept like babies and woke up to a delicious breakfast with coffee and juice. We absolutely loved it!

FAQ's

Is this Balsam Mountain Inn pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Balsam Mountain Inn have a swimming pool?

Yes, this Balsam Mountain Inn has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balsam Mountain Inn?

Best-rates for the Balsam Mountain Inn starts from $127 per night with includes Entertainment, Breakfast, Internet, Pool, Wellness Facilities, Bar, Guest Services, Child Friendly, Balcony/Terrace, Security/Safety, Fireplace/Heating, Restaurant, Parking, Wheelchair Accessible, Accessibility, Bedding/Linens, Sports/Activities with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Balsam Mountain Inn a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balsam Mountain Inn wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balsam Mountain Inn is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balsam Mountain Inn?

Based on the information reported by the owner or manager, the Balsam Mountain Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balsam Mountain Inn?

Based on the information reported by the owner or manager, details for the cancellation policy for the Balsam Mountain Inn are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $127